First Hawaiian Bank
The Help Desk Technician Tier I serves as the first point of contact for users experiencing technical issues, providing timely support and troubleshooting for hardware, software, and network problems. The role involves documenting interactions, monitoring system performance, and collaborating with IT teams to maintain secure and efficient operations while ensuring high customer satisfaction.
Discover banking made easy with First Hawaiian Bank, the largest Hawaii bank offering personal, private, and business services in Hawaii, Guam, & Saipan.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for First Hawaiian Bank.
24% below the average for this role