Help Desk Technician
Lightspeed DMS(1 month ago)
About this role
A Help Desk Technician at Lightspeed supports the company's internal users within the Information Technology organization and helps maintain reliable IT operations. This entry-level role is positioned in a collaborative, technology-driven environment and provides an opportunity to develop technical skills and grow within the IT team supporting dealer management solutions.
Required Skills
- End-User Support
- Microsoft 365
- Device Support
- Account Management
- Ticketing Systems
- Documentation
- Equipment Management
- Customer Service
- Troubleshooting
Qualifications
- CompTIA A+
- Microsoft 365 Certified: Fundamentals (MS-900)
- Associate's Degree in Information Technology
About Lightspeed DMS
lightspeeddms.comLightspeed DMS is a dealer management system offering POS and CRM software tailored for RV, marine, trailer, golf, powersports, and outdoor equipment dealerships. Its platform centralizes inventory management, service ticketing, and customer relationship tools to streamline dealership workflows. Designed to improve operational efficiency and profitability, Lightspeed helps dealers manage sales, parts, service, and customer data from a single, industry-focused solution.
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