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General Dynamics Information Technology
The Help Desk Technician at GDIT will support the Department of State's Sterling and Manassas offices by providing high‑level technical assistance to remote customers, creating processes for a new helpdesk, and handling incidents via phone, chat, email, and ticketing systems. The role requires strong communication, problem‑solving abilities, and a focus on delivering excellent customer service in a fast‑paced environment.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
41% above the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025
