Crane NXT
The Help Desk role provides first‑line support to customers, handling requests, incidents, orders, and complaints while ensuring they are recorded, prioritized, and resolved according to ITIL processes. The position involves incident diagnostics, escalation, trend analysis, order entry, reporting, and user training, with a focus on delivering timely and satisfactory resolutions.
As a premier industrial technology company, CraneNXT provides advanced technologies and services to customers throughout the world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Crane NXT.
Crane NXT didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role