Maverick Direct
The Help Desk/IT Support Analyst provides first‑line technical assistance to end users of a legal firm, handling hardware, software, and networking issues via phone, email, and walk‑ins. Working on a rotating schedule, the analyst logs tickets in ServiceDesk Plus, escalates complex problems, and contributes to documentation and project support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Maverick Direct.
43% below the average for this role
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