Helpdesk Analyst L1
Collabera
About this role
The role involves providing technical support to customers via phone, chat, or remote systems. The person will handle support requests, troubleshoot issues, and ensure timely resolution, while coaching team members and adhering to organizational procedures.
Skills
About Collabera
collabera.comCollabera is a global staffing and talent solutions firm that helps Fortune 500 companies and enterprises accelerate growth by providing IT talent, consulting, and managed services. It delivers IT staffing, staff augmentation, digital transformation and workforce solutions across industries through scalable talent pipelines and consulting engagements. Collabera emphasizes domain expertise, global delivery and flexible resourcing models to support large-scale technology programs and business transformation initiatives.
About Collabera
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Collabera.
Salary
$53k – $72k
per year
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