Associate Analyst, Service Desk
Sysco
About this role
A Service Desk Analyst who serves as the initial contact for Sysco associates and internal customers, delivering level 0 and level 1 technical support via phone and live chat. The role logs and tracks incidents and requests in ServiceNow, facilitating timely resolution or escalation while supporting business hours and on-call rotations.
Skills
Qualifications
High School Diploma or Equivalent4 Years College PreferredITSMv3 / ITILCompTIA A+CompTIA Network+
About Sysco
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About Sysco
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$74k – $98k
per year