Helpdesk Analyst

Kinder's is seeking a proactive IT Help Desk Analyst to provide Tier 1 and Tier 2 technical support, troubleshooting hardware and software issues to keep employees connected and productive. The role involves managing support requests, supporting Microsoft 365 and endpoint security, and ensuring seamless technology onboarding and offboarding processes. This position requires a problem-solving mindset and strong communication skills to deliver an exceptional employee experience in a fast-paced environment.