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© All Rights Reserved. ApplyBlast.com
Cloaked
The Helpdesk Analyst serves as the first point of contact for users experiencing technical issues, handling tasks such as password resets, hardware deployment, and basic troubleshooting for macOS, Windows, and network connectivity. This Tier 1 role involves managing a ticket queue, documenting solutions, and escalating complex problems while maintaining a customer-focused approach. The position offers opportunities for professional growth within a well-funded cybersecurity startup.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cloaked.
Cloaked didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role