Linxup
The Helpdesk Associate provides Tier 1 support to small and midsize business customers, handling inbound inquiries via phone, chat, email, and cases, and troubleshooting Linxup devices to ensure minimal service gaps. The role involves documenting interactions, de‑escalating calls, educating customers, and identifying opportunities to retain and grow accounts.
Headquarters
Chesterfield, Missouri, United States
Company Size
51-200 employees
Founded
2004
Linxup provides GPS tracking, asset tracking, and dash cam solutions that give businesses real-time visibility into vehicles and equipment. Their plug‑and‑play hardware pairs with a cloud fleet‑management platform and mobile apps to deliver live location, geofencing, trip history, driver behavior monitoring, and safety video. Linxup serves fleets of all sizes to improve efficiency, safety, and asset utilization while helping reduce fuel, maintenance, and liability costs. The company emphasizes easy‑to‑use, scalable deployments and customer support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Linxup.
Linxup didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role