hktservice.com
The role oversees daily helpdesk operations, ensuring compliance with service level agreements and serving as the escalation point for VIP and VVIP support on the trading floor. It also governs the knowledge base to improve first-call resolution and coordinates remote support during severe weather conditions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hktservice.com.