Helpdesk Specialist
Platform Science(21 days ago)
About this role
Platform Science, an open IoT platform in the transportation industry, is hiring a Tier 1 Help Desk Support Specialist based in Minnetonka. The role serves as the front-line IT contact for a global workforce while also supporting the local office’s IT environment and employee onboarding. This position is non-exempt and operates in a hybrid work arrangement.
Required Skills
- Help Desk Support
- Desktop Support
- Technical Troubleshooting
- Hardware Support
- Device Provisioning
- Asset Management
- Inventory Management
- Okta
- Google Workspace
- Slack
+9 more
About Platform Science
platformscience.comPlatform Science is a SaaS fleet management and telematics platform that helps transportation and logistics companies manage vehicles, drivers, and regulatory compliance. It combines real‑time telematics, a mobile driver app, analytics and an open integration platform/APIs to enable dispatch, routing, safety monitoring, and operational workflows. The company partners with device makers and software providers to deliver customizable, device‑agnostic solutions and a broad partner ecosystem. Enterprise fleets use Platform Science to improve efficiency, safety, visibility, and compliance.