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oraclecloudinfrastructure
The Helpdesk Supervisor oversees the daily operations of the help desk team, ensuring efficient and effective technical support for end-users. This role involves supervising, training, and mentoring help desk technicians, managing workflows, and ensuring timely resolution of technical issues. The supervisor is responsible for maintaining service level agreements (SLAs), monitoring performance metrics, and implementing best practices to enhance customer satisfaction.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.