Transaction

Helpdesk Support Specialist

Transaction(1 month ago)

HybridFull TimeMedior$82,877 - $110,248 (estimated)Service Operations
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About this role

A Helpdesk Support Specialist at TNS is a customer-focused member of the global support team working across the Accept, Connect and Orchestrate product portfolios. The role supports the company’s payments acceptance and device connectivity capabilities and helps ensure operational continuity of TNS technology platforms.

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Required Skills

  • Customer Support
  • Shift Work
  • Service Monitoring
  • Incident Management
  • Ticketing Systems
  • SQL
  • Troubleshooting
  • Communication
  • Change Management
  • Time Management

+2 more

Qualifications

  • ITIL
Transaction

About Transaction

tnsi.com

Discover TNS global connectivity and infrastructure-as-a-service solutions for your mission-critical transactions.

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