L1 Support Engineer
JWX
About this role
An L1 Support team member at JWX serves as a front-line technical contact for customers and viewers of JWX’s video and platform services. The role supports JWX’s mission to help media businesses connect content with consumers across platforms and maintain a high-quality customer experience.
Skills
Qualifications
About JWX
jwx.comJWX is a video technology and monetization platform for streamers, publishers, and advertisers. It provides a single intelligent workflow to create, deliver, and monetize video, built for speed, scale, and measurable results. The platform streamlines end-to-end video operations—from production and distribution to ad and subscription revenue optimization—so partners can simplify workflows and maximize earnings.
Recent company news
Great Falls TribuneJWX Acquires Aug X Labs, Giving Publishers a Gen AI Tool to Transform Existing Content Into Multi-Platform Experiences
2 days ago
ydr.comJWX Acquires Aug X Labs, Giving Publishers a Gen AI Tool to Transform Existing Content Into Multi-Platform Experiences
5 days ago
ADWEEKJWP Connatix Rebrands As JWX To Help Media Companies Succeed in Rapidly Changing Landscape
Dec 9, 2025
PPC LandJWX bets publishers can fight social with swipeable vertical video
2 weeks ago
LowpassJWX acquires AI video studio Augie
1 month ago
About JWX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for JWX.
Salary
$40k – $55k
per year
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