i-Tech Support
A Tier 2 Helpdesk Technician at i-Tech provides advanced technical expertise to resolve complex software, hardware, and network issues escalated from Tier 1 support. This role requires deep troubleshooting skills, strong problem-solving abilities, and collaboration with IT teams to ensure effective incident resolution within defined service level agreements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for i-Tech Support.
37% below the average for this role