Homeowners Asst Customer Care Specialist
Fifth Third Bank(2 months ago)
About this role
The Homeowners Assistance Customer Care Specialist at Fifth Third Bank serves as a single point of contact for borrowers in default, providing account status and information related to loss mitigation applications. The role supports communication between borrowers, attorneys, and internal departments while ensuring compliance with investor, insurer, legal, and bank guidelines. It aims to reduce borrower confusion and complaints throughout foreclosure and loss mitigation processes.
Required Skills
- Loss Mitigation
- Foreclosure
- Bankruptcy
- Customer Service
- Collections
- Default Servicing
- Communication
- Microsoft Excel
- Microsoft Word
- FiServ
+3 more
Qualifications
- High School Diploma or Equivalent
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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