IFG Call Quality Coach (Call Quality Professional)
Humana
About this role
The Call Quality Professional 2 at IFG is responsible for monitoring, evaluating, and documenting the quality of telephonic sales enrollment calls. The role ensures compliance with industry standards, regulations, and internal quality requirements, supporting the company’s mission of promoting ethical sales practices and a positive customer experience.
Skills
About Humana
humana.comExplore Medicare plans and health insurance coverage to fit your lifestyle. Turning 65 or recently qualified? Sign up for Medicare coverage! Start with healthy, start with Humana.
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About Humana
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Humana.
Salary
$49k – $66k
per year