Quality Assurance (QA) Specialist, Call Center

Centuriongroup

6 months ago

Saida, Lebanon

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Quality Assurance & Training Specialist at a fintech company is responsible for monitoring call center interactions, ensuring compliance with standards, and delivering coaching to improve agent performance and customer satisfaction. The role involves both evaluating quality and providing training to enhance skills and adherence to regulations.

Skills

About Centuriongroup

centurionservice.com

Centurion Service Group, a TRIMEDX company, specializes in buying, selling and remarketing used and surplus medical equipment for hospitals, health systems and diagnostic providers. They run online and onsite surplus-equipment auctions and provide asset disposition, valuation, logistics, remarketing and related financing solutions to maximize recovery across the equipment lifecycle. Centurion positions itself as a compliance-focused partner that helps healthcare organizations efficiently convert decommissioned or surplus biomedical inventory into cash while minimizing operational disruption.