Implementation Consultant
eScribers(4 days ago)
About this role
The Implementation Consultant manages the onboarding process for small to medium clients, focusing on project planning, communication, and change management. The role aims to enhance customer satisfaction and retention through successful implementation and collaboration with various internal teams.
Required Skills
- project Management
- Customer Support
- SaaS
- Configuration
- Communication
- Troubleshooting
- Product Knowledge
- Stakeholder Management
- Implementation
- Housekeeping
About eScribers
escribers.neteScribers provides transcription and reporting services and software specifically for courts and government agencies. Their platform delivers highly accurate, on-time transcripts at scale and includes remote-hearing support with an automated scheduler plus a Dictation Suite for fieldwork and transcript management. Combining human-reviewed and technology-driven workflows, eScribers supports high-volume scheduling, case management, and accessibility needs. Courts and agencies rely on the company for secure, reliable, and scalable courtroom reporting and remote hearing operations.
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