Implementation Engineer
NICE(8 days ago)
About this role
An Implementation Engineer at NICE works with clients to deploy and configure NICE software and portals, enabling successful product adoption. The role focuses on implementing technical systems, supporting client onboarding, and contributing to process and product improvements across implementations.
Required Skills
- CCaaS Configuration
- CXone
- Troubleshooting
- UAT
- Confluence
- Jira
- Salesforce
- Scripting
- Communication
- Interpersonal
+3 more
Qualifications
- BA/BS Degree
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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