Hightouch

Implementation Manager

Hightouch(22 days ago)

RemoteFull TimeSenior$140,000 - $180,000Customer Success
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About this role

Hightouch is an AI platform for marketing and growth teams, combining agentic AI with modern cloud data warehouses. The Implementation Manager role partners closely with Technical Architects to lead end-to-end implementations and enablement for mid-market and enterprise customers, ensuring Hightouch integrates smoothly into customers’ data ecosystems. The position is remote-first and supports scalable implementation practices across a broad customer base.

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Required Skills

  • Implementation Management
  • Customer Onboarding
  • Technical Discovery
  • Data Integration
  • API Integration
  • Enterprise Architecture
  • Technical Documentation
  • Project Management
  • Stakeholder Management
  • Process Automation

+3 more

Qualifications

  • BS in Computer Science
  • BS in Engineering
Hightouch

About Hightouch

hightouch.com

Hightouch is a warehouse‑native customer data and AI platform (a reverse‑ETL CDP) that helps marketers personalize and target customers by operationalizing data from their data warehouses into marketing, sales, and product tools. It provides connectors and syncs to activate unified customer profiles across channels and automate workflows so teams can launch campaigns faster. Hightouch also offers AI Agents to help marketers brainstorm, automate strategy, and accelerate campaign creation — aiming to “solve data” so marketers can focus on strategy and creativity.

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