Hightouch

Customer Success Engineer

Hightouch(18 days ago)

RemoteFull TimeMedior$104,511 - $139,967 (estimated)Customer Success
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About this role

A Customer Success Engineer at Hightouch helps users get value from the company’s AI marketing platform and cloud-data-warehouse integrations. The role provides cross-functional exposure across Solutions, Engineering, Marketing, and Operations while supporting customers through multiple channels. It’s aimed at candidates with a technical background and prior customer-facing experience.

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Required Skills

  • SQL
  • API Documentation
  • SaaS Tools
  • CRMs
  • ESPs
  • ERPs
  • Interpersonal Skills
  • Discovery
  • Multitasking
  • Communication
Hightouch

About Hightouch

hightouch.com

Hightouch is a warehouse‑native customer data and AI platform (a reverse‑ETL CDP) that helps marketers personalize and target customers by operationalizing data from their data warehouses into marketing, sales, and product tools. It provides connectors and syncs to activate unified customer profiles across channels and automate workflows so teams can launch campaigns faster. Hightouch also offers AI Agents to help marketers brainstorm, automate strategy, and accelerate campaign creation — aiming to “solve data” so marketers can focus on strategy and creativity.

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