Implementation & Onboarding Project Manager

Block(29 days ago)

HybridFull TimeMedior$60,580 - $110,960Onboarding

About this role

Global Seller Onboarding Specialists at Square guide US merchants through activation and adoption of Square’s platform by managing the onboarding journey and serving as product subject-matter experts. The role partners across Sales, Account Management, Customer Success, Engineering, and Product to ensure sellers are set up to succeed and that feature feedback informs product roadmaps. This is a customer-facing position with a mix of remote work and occasional onsite interactions.

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Required Skills

Onboarding
Project Management
Account Configuration
Merchant Training
Data Entry
Data Migration
Hardware Installation
Network Configuration
Stakeholder Management
Cross-Functional Collaboration

+4 more

Qualifications

BA/BS Degree

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.