Seller Onboarding Specialist, Bilingual JP/EN
Private Block
About this role
An Onboarding Support Specialist at Square guides merchants through the transition from sale to activation, ensuring successful product adoption and go-live. The role is customer-facing and serves as a liaison between sellers and internal teams, contributing merchant feedback that can influence product development. It requires interaction with Japan-based sellers in Japanese and global colleagues in English, with a mix of remote and onsite engagement.
Skills
About Private Block
privateblok.aiPrivateBlok is a privacy-first AI platform that helps organizations securely analyze and manage documents and files stored in cloud services. It offers integrations with major storage providers (e.g., Box, Google Drive) and focuses on encrypted data handling, access controls, and compliance-friendly workflows so sensitive information can be processed without exposing raw data. The product is geared toward enterprises that need automated insights, redaction, and classification of documents while preserving confidentiality and auditability.
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About Private Block
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Private Block.
Salary
$79k – $106k
per year