Implementation Specialist
Aiq Careers
About this role
As an Implementation Specialist at Alpine IQ, you will be the first point of contact for new customers, guiding them through onboarding and full platform adoption. You will focus on delivering high-touch onboarding experiences, providing product training, troubleshooting technical issues, and ensuring customer success and growth. The role involves managing multiple accounts, customizing onboarding plans, and continuously improving processes to help customers unlock value quickly.
Skills
About Aiq Careers
aiq.comAIQ is a customer engagement platform for brands and retailers that combines marketing automation, loyalty programs, ecommerce tooling and mobile apps into a single SaaS suite. Its product set includes email and SMS campaigns, Flows and Loops for automated journeys, wallet passes and native push, reviews and signup forms, plus newer offerings like an AI Sales Agent. The platform also provides analytics, data ops and inventory-optimization features and integrates with storefronts and commerce systems to drive higher order values, repeat purchases and customer lifetime value. AIQ targets B2C brands and modern retailers looking for a centralized, data‑driven growth stack.
About Aiq Careers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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