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Implementation Specialist at Ooma - ApplyBlast

Implementation Specialist

Ooma

8 days ago

3.7 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Implementation Specialist serves as the primary point of contact for Ooma Enterprise, guiding customers through the onboarding process and ensuring successful product implementation. This role involves coordinating project activities, providing technical support, and troubleshooting issues to meet customer expectations. The specialist collaborates with internal teams to ensure timely project completion and leverages opportunities to introduce new services.

Responsibilities

Coordinate project implementation activities and onboard customers
Troubleshoot technical issues and facilitate internal escalations
Manage onboarding process including provisioning and configuration

Skills

About Ooma

ooma.com

Headquarters

Sunnyvale, California, United States

Company Size

201-500 employees

Founded

2003

View Profile

Ooma is a communications company that provides VoIP phone service, business phone systems, hardware, and smart home security solutions for consumers and small-to-medium businesses. Its product line includes home phone services and devices plus Ooma Office, a cloud-based business phone system with features like virtual receptionist, extensions, conferencing, mobile apps, and call management. Ooma emphasizes easy setup, affordable pricing with no long-term contracts, and advanced calling features delivered via cloud infrastructure. The company targets homes and small businesses that need reliable, feature-rich internet telephony and managed communications.