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© All Rights Reserved. ApplyBlast.com
Ascential
The In-House Engineer provides end-to-end ownership of customer service cases, offering remote technical support and ensuring effective resolution of equipment issues across various industries. This role serves as a critical interface between customers, field service, and engineering teams, leveraging technical expertise and Service Cloud to diagnose problems and drive customer satisfaction. The position emphasizes strong case management, technical troubleshooting, and continuous communication throughout the service support lifecycle.
We design, develop, and automate complex diagnostics, inspection and test processes across aerospace & industrials, medical & life science, and transportation end markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ascential.
Ascential didn’t post a salary, so this is our estimate from similar listings.