Inbound Outbound Queue Associate - Fully Remote
Clinical Careers Page(1 month ago)
About this role
An Inbound/Outbound Queue Associate supporting American Health Holdings' Medical Management Customer Service team within CVS Health. This fully remote, full-time role operates on a set Monday–Friday evening schedule and includes a 5-week paid training program. The position sits within the company's healthcare customer service function and contributes to the overall quality and effectiveness of member healthcare services.
Required Skills
- Call Center
- Customer Service
- Data Entry
- Medical Terminology
- Computer Literacy
- Telephony
- Communication
- Organization
Qualifications
- High School Diploma or G.E.D.
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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