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Inbound Sales Representative Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Mumbai

Hybrid

Full Time

Junior

0 applicants

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About this role

An Inbound Sales Representative Associate at Accenture manages customer and employee queries, resolves escalations, and ensures complaints are closed within SLA targets. The role involves handling a blended mix of calls, emails, and chats from US-based clients, operating within a supported tech stack. Candidates must thrive during night shifts to align with US business hours while delivering personalized support.

Responsibilities

Resolve routine customer and employee queries efficiently
Manage and close complaints within defined SLAs
Handle a blended mix of calls, emails, and chats
Deliver personalized support to US region clients
Escalate complex issues to appropriate team members

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.