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Inbound Sales Representative Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

An Inbound Sales Representative Associate at Accenture manages customer queries, handles escalations, and resolves complaints within Service Level Agreements for US-region clients. The role involves processing a blended volume of calls, emails, and chats while requiring night shift availability to align with Eastern Standard Time.

Responsibilities

Resolve customer queries and handle escalations within SLA
Manage blended support interactions via phone, email, and chat
Deliver personalized service to clients in the US region
Follow detailed instructions for routine problem-solving tasks
Maintain seamless employee and customer experiences

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.