Resolution Specialist, Contact Center (International Voice Process) (

Walmart(1 month ago)

Kansas, Bangalore, IndiaOnsiteFull TimeJunior$40,096 - $54,267 (estimated)Customer Service

About this role

A Resolution Specialist, Contact Center at Walmart Global Tech is an office-based contact center associate based in Bangalore supporting the US region. The role is positioned within Walmart’s technology organization and operates in a 24/7 environment with permanent night-shift schedules. It focuses on representing Walmart’s service standards in associate and candidate interactions while working from the company office.

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Required Skills

Customer Service
Verbal Communication
Written Communication
Multitasking
Problem Solving
Active Listening
Microsoft Office
Data Entry
Chat Support
Phone Support

+3 more

Qualifications

Any Graduation

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.

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