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© All Rights Reserved. ApplyBlast.com
Infoways
The Incident Manager is responsible for acting as the escalation point for unresolved incidents, managing major incidents across service providers, implementing ITSM processes, and ensuring incidents are resolved within SLAs. They coordinate incident and request management activities, provide guidance to service providers, and work on process improvements.
Headquarters
Langhorne, Pennsylvania, United States
Company Size
51-200 employees
Founded
2002
Infoways is an IT services firm specializing in Infor ERP consulting, implementation, application development, and IT staffing to help organizations achieve digital transformation. As a Source & Co‑Sell Partner for Infor, they deliver industry‑aligned ERP solutions across discrete, process, project and configure‑to‑order manufacturing models. Their expert‑led, partnership-focused approach emphasizes understanding client pain points to drive operational excellence and sustainable growth. Key industry focus areas include aerospace & defense, industrial machinery, electronics, engineering & construction, and warehouse & distribution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Infoways.
38% above the average for this role
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