Incident & Problem Consultant
Quantitative Marketing(1 month ago)
About this role
An Incident & Problem Consultant at PNC is a technology organization role focused on supporting operational resilience and service continuity for the bank. The position is based in Pittsburgh, PA and Phoenix, AZ and is expected to be onsite. The role is part of PNC’s in-office culture and contributes to delivering a strong customer experience within an inclusive workplace.
Required Skills
- Change Management
- Communication
- Debugging
- Problem Solving
- Process Improvement
- Relationship Building
- Root Cause Analysis
- Trend Analysis
- Analytical Thinking
- Disaster Recovery
+5 more
Qualifications
- Bachelors
About Quantitative Marketing
pnc.comPNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.
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