Incident & Problem Coordinator

Allica Bank(1 day ago)

HybridFull TimeSenior$70,000 - $90,000Technology

About this role

Allica Bank is seeking a technical incident lead to enhance its operational resilience by managing and coordinating incident response during technical issues. The role involves hands-on technical involvement, communication with various teams, and driving root cause analyses to ensure quick recovery and long-term improvements.

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Required Skills

Incident Management
Root Cause Analysis
Jira
Confluence
Communication
Problem Solving
Technical Support
Incident Response
Metrics
Reporting

About Allica Bank

www.allica.bank

Allica Bank is a digital bank specifically designed for established businesses in the UK, offering tailored banking solutions including a business current account, savings, and a variety of financing options such as asset and commercial mortgages. The bank emphasizes a relationship-led approach with dedicated relationship managers, ensuring personalized service and support for its clients. Allica aims to provide competitive rates, no monthly fees, and rewarding banking experiences, making it a preferred choice for companies with 5 to 250 employees looking for a reliable financial partner.

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