Information Architect

Jamf(21 days ago)

HybridFull TimeSenior$85,100 - $181,700Technical Documentation

About this role

Jamf is hiring an Information Architect to shape how technical content is organized, presented, and delivered across multiple platforms and formats. The role focuses on creating an information model and improving discoverability and user experience of documentation while leveraging AI and automation to enhance content delivery. This position also includes portfolio-level influence across teams supporting Jamf’s Apple device management and security products.

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Required Skills

Information Architecture
Content Strategy
DITA XML
Topic-Based Writing
Content Modeling
Metadata
Taxonomy
Search Optimization
CCMS
Technical Writing

+16 more

Qualifications

Bachelor’s Degree in Technical Communications
Bachelor’s Degree in Software Engineering

About Jamf

jamf.com

Jamf is a software company that specializes in Apple device management, helping organizations deploy, configure, secure, and inventory Macs, iPhones, iPads and Apple TVs. Its product suite includes Jamf Pro (enterprise device management), Jamf School (education), Jamf Now (small business), Jamf Connect (identity/access), Jamf Protect (endpoint security) and related tools for content filtering and Mac-focused workflows. Jamf integrates with Apple services like Apple Business and School Manager to enable zero‑touch deployment, app distribution, compliance and ongoing lifecycle management. Organizations in education, healthcare, government and enterprise choose Jamf for its Apple-focused expertise and security-first management capabilities.