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Information Technology Administrator at Azenta Life Sciences - ApplyBlast

Information Technology Administrator

Azenta Life Sciences

4 months ago

2.7 on Glassdoor

South Plainfield, NJ

Onsite

Full Time

Junior

1 applicant

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About this role

The Information Technology Administrator at Azenta provides high-quality end-user technical support, resolving desktop and network issues for global research operations. The role involves troubleshooting support requests via IT ticketing systems, maintaining IT environments, and documenting standard operating procedures to ensure business continuity. This position requires collaborating with internal teams to deliver timely resolutions and escalating complex problems to specialized technical groups.

Responsibilities

Provide technical support for desktop and laptop hardware issues
Diagnose and troubleshoot network-related problems for remote employees
Manage user and computer accounts within Active Directory
Track and resolve IT support requests through ticketing systems
Document standard operating procedures and customer service guidelines

Skills

Qualifications

Bachelor's degree in Computer Science or Information Technology

About Azenta Life Sciences

azenta.com

Headquarters

Burlington, Massachusetts, United States

Company Size

1001-5000 employees

View Profile

Azenta Life Sciences enterprise-wide sample exploration and management solutions accelerate discovery, development and delivery, with speed and precision.