Initial Care Call Assistant (3-month FTC)

The Initial Care Call Assistant serves as the first point of contact for new patients, guiding them through the onboarding journey and ensuring they can book a consultation within 24 hours of signing up. This remote role involves managing a high volume of outbound calls to introduce the care process, address patient questions, and resolve practical barriers to treatment. The position requires strong communication skills and a patient-first approach to support individuals in accessing alternative medicine services.