InP - Customer Service Associate II-Consumer
FIS(2 months ago)
About this role
A Customer Service Associate — Consumer at FIS serves as the primary contact for inbound consumer inquiries about FIS products and services. This is a developing support role that typically requires two or more years of call center or customer service experience and works under close to general supervision. The position emphasizes learning through coaching and consultation with senior peers.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Troubleshooting
- Escalation
- Documentation
- Data Entry
- Communication
- Coaching
- Problem Solving
Qualifications
- High School Diploma
- GED
About FIS
fisglobal.comFIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
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