Intermediate ITSM Tool Specialist

Spektrum(3 years ago)

Strasbourg, FranceOnsiteFull TimeSenior$107,485 - $145,889 (estimated)Information Technology

About this role

This role supports eu-LISA's mission to manage large-scale IT systems across the EU's Justice and Home Affairs domain by ensuring the effectiveness and reliability of IT service management tooling. The post sits within the agency's IT function and contributes to the digitalisation and Schengen-area operational architecture. The role is aimed at experienced professionals who will help maintain and align ITSM capabilities with organisational needs.

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Required Skills

ITSM Configuration
Application Administration
Technical Planning
Migration Testing
Defect Management
API Integration
Service Management
Incident Management
Problem Management
Change Management

+2 more

Qualifications

Bachelor Degree
ITIL V3 Foundation Certification

About Spektrum

spektrum-group.com

Spektrum Group is an international consulting and professional services firm that helps organisations grow and adapt through strategic advisory, digital transformation, and people solutions. With offices serving Spain and the UK, they combine creative thinking and data-driven approaches to deliver tailored programs across marketing, operations and talent. The company brands itself around the motto “Thinking differently to make a difference,” emphasizing innovative, outcome-focused partnerships. Spektrum positions itself as a hands-on partner for businesses seeking measurable commercial and organisational impact.