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Investigator at CardWorks Servicing - ApplyBlast

Investigator

CardWorks Servicing

1 month ago

3.3 on Glassdoor

Orlando, Florida, United States

Onsite

Full Time

Medior

0 applicants

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About this role

An Investigator on the Fraud Claims Investigations team researches and examines fraud or abuse related to account holder information for clients. The role involves working card fraud cases through their lifecycle, triaging cases, and identifying cases for investigatory follow-up to maximize outcomes for cardholders and clients. This position requires direct communication with merchants and cardholders while ensuring regulatory compliance and data integrity.

Responsibilities

Investigate card fraud cases and unauthorized transactions
Process chargebacks and maintain account flags to minimize loss
Ensure regulatory compliance and accurate case documentation

Skills

About CardWorks Servicing

cardworksservicing.com

Headquarters

Syosset, New York, United States

Company Size

1-10 employees

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CardWorks Servicing is a consumer finance servicing provider delivering end-to-end servicing for credit cards and installment loans. It serves consumer and small business loans across the credit spectrum, from prime to non-prime, and offers asset management, backup servicing, portfolio and operational due diligence for capital providers and trustees. The company emphasizes data-driven, compliant servicing solutions.