Cigna Healthcare
This role involves owning end-to-end Net Promoter Score (NPS) analysis and connecting it with behavioral data to identify customer experience trends and improvement opportunities. The position focuses on building executive-ready dashboards using tools like Power BI and Adobe Analytics, while enabling analytics adoption across the customer service organization through clear data storytelling.
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, and international health insurance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cigna Healthcare.
Cigna Healthcare didn’t post a salary, so this is our estimate from similar listings.