Agency NPS and Branch Transformation Specialist
Manulife
About this role
The Agency NPS and Branch Transformation Specialist at Manulife Philippines plays a vital role in elevating the distributor experience and optimizing agency office environments. This position is central to implementing the Net Promoter Score (NPS) system to drive improvements in customer and distributor satisfaction and branch performance, while collaborating closely with cross-functional teams to champion a customer-centric approach.
Skills
Qualifications
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
Recent company news
PR NewswireManulife Announces Exclusive Partnership with Guardant Health to Bring the Shield Multi-Cancer Detection Test to Customers Across Asia
3 days ago
Yahoo FinanceHow Manulife Financial (TSX:MFC) Story Is Shifting With New Targets And Capital Returns
1 day ago
MarketWatchManulife Financial Corp. stock rises Tuesday, outperforms market
1 day ago
The Realist | Howard ChaiExclusive: Manulife Buys RED Sol Project In Coquitlam From Adera For $60M+
1 day ago
MarketBeatAchmea Investment Management B.V. Has $29.09 Million Stake in Manulife Financial Corp $MFC
1 day ago
About Manulife
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Manulife.
Salary
$77k – $103k
per year
More jobs at Manulife
Similar Jobs
Global NPS Programme Manager & Process Excellence Lead
Smith & Nephew
PHI - Sr. Specialist - Customer Success
Chevening Awards
Customer Centricity, Senior Principal (Associate Director)
AIA
Director, NPS Lifecycle Management and Process Transformation
Diversity Employment
Client Experience Lead - Officer
State Street
Customer Journey and NPS Specialist
Centrica