IS Customer Service Analyst I - ONST
Nationwide Children
About this role
This role involves serving as the initial point of contact for IT-related issues, responding to requests for technical assistance via phone, email, or in person, and assisting in resolving incidents efficiently. It requires providing excellent troubleshooting and customer service, and supporting continuous process improvement within the IT Service Desk.
Skills
Qualifications
About Nationwide Children
nationwidechildrens.orgNationwide Children's Hospital is one of the largest and most comprehensive pediatric hospitals and research institutes in the United States.
Recent company news
The Columbus DispatchNationwide Children's Hospital top Ohio employer on Forbes' list
1 week ago
PR NewswireAbercrombie & Fitch Co. Pledges Financial Support for Nationwide Children's Hospital's Behavioral Health Initiatives
Aug 13, 2025
Toledo BladeFamily donates Toledo building to Nationwide Children’s Hospital
Jan 5, 2026
Nationwide Mutual Insurance CompanyNationwide Children’s Hospital Championship extends agreement with Korn Ferry Tour through 2029
Sep 17, 2025
NewswiseResearchers at Nationwide Children’s Hospital Awarded PCORI Funding to Advance Suicide Prevention Efforts in Schools | Newswise
Dec 16, 2025
About Nationwide Children
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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