IT Analyst
New Era Technology
About this role
The job involves providing first-level technical support to internal employees through calls and ticketing systems. The role requires troubleshooting, customer service, and working in a fast-paced support environment, with an emphasis on incident ownership and issue resolution.
Skills
Qualifications
About New Era Technology
neweratech.comIndustries
Consulting
New Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.
Recent company news
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Aug 25, 2025
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About New Era Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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