IT Application Support Specialist
Huatai Financial Holdings (Hong Kong) Limited(3 months ago)
About this role
An IT Production Support role at FWD Life Philippines providing frontline technical coverage for the company’s insurance applications and customer-facing systems. The position supports FWD’s tech-enabled operations by ensuring application availability, coordinating with internal teams and external vendors, and supporting employees, agents and partners through the incident lifecycle.
Required Skills
- Incident Management
- Troubleshooting
- Monitoring
- Root Cause Analysis
- Ticketing
- Customer Communication
- ServiceNow
- Mobile Support
- MS Office
Qualifications
- Bachelor's Degree
- BS in Computer Science
- BS in Information Technology
- PSM
- ITIL
- AWS Certification
- Azure Certification
About Huatai Financial Holdings (Hong Kong) Limited
com.hkN/A
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