IT Dispatcher

The IT Dispatcher manages high volumes of incoming service requests, ensuring timely responses and accurate ticket creation within a remote, full-time role. This position involves reviewing and triaging tickets, assigning them to appropriate technicians based on urgency and skill sets, and maintaining clear communication with clients and internal teams. The role requires strong organizational skills, proficiency in ticketing systems like ConnectWise, and the ability to work independently in a secure home office environment.