Xantrion, Inc.
The IT Dispatcher role supports Service Desk technicians and engineers by coordinating workflow and managing incoming service requests. This remote position involves triaging tickets, scheduling resources based on urgency and skill level, and maintaining client expectations. The role requires strong customer service skills, proficiency with ticketing systems like ConnectWise, and the ability to work in a fast-paced environment.
Headquarters
Lafayette, California, United States
Company Size
51-200 employees
Founded
2000
Xantrion is a San Francisco–based IT firm (founded in 2000) that provides managed IT support and cybersecurity services to small and mid‑sized businesses across the Bay Area. They deliver outsourced technical support, infrastructure management, and proactive security to help SMBs reduce downtime, meet compliance needs, and scale IT without building large in‑house teams. With over two decades of local experience, Xantrion positions itself as a full‑service IT partner focused on operational reliability and cyber resilience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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