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© All Rights Reserved. ApplyBlast.com
Net Friends, Inc.
Net Friends is hiring an IT Expert – Tier I to serve as the first line of customer contact, investigating IT issues and providing solutions for a variety of businesses. This role involves handling inbound requests, performing initial assessments, and documenting client situations with a focus on customer service and collaborative problem-solving. The position requires managing both remote and on-site support with a rotating after-hours on-call schedule.
Headquarters
Durham, North Carolina, United States
Company Size
51-200 employees
Founded
1997
Net Friends is a Durham- and Raleigh‑based managed IT provider that supports small businesses across the Triangle and broader North Carolina (Durham, Raleigh, Chapel Hill, Cary and beyond). They offer managed IT, helpdesk support, IT consulting, and proactive cybersecurity—focused on rapid response, monitoring, and strategic guidance to reduce downtime and risk. Net Friends emphasizes a local, personable approach with predictable pricing and hands‑on, friendly support for growing organizations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Net Friends, Inc..
18% below the average for this role