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© All Rights Reserved. ApplyBlast.com
Hackett
This role involves managing the help desk operations, ensuring service desk efficiency, and maintaining compliance with organizational policies and software licenses. The position requires overseeing team performance, handling escalations, and providing technical support for Office 365, Windows, and networking environments. The manager is responsible for developing reports, conducting training, and ensuring adherence to ITIL standards and SLAs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hackett.
Hackett didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role